A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction. It is expressed as the organizational goals and aspirations, policies, processes, documented information, and resources needed to implement and maintain it. Quality Management System courses helps participants to continually monitor and manage the quality of the organization’s performance across all operations. They will assist you to develop the knowledge and skills required to fully implement Quality Management System (QMS). An ineffective QMS can cost you time, money and customers. It is therefore important to get it right from the start. When correctly implemented will help your business consistently deliver and drive continual improvement in your products and services. You will gain the required skills to conduct a base-line review of your organization's current position. Using a step-by-step approach, you'll learn how to develop an implementation plan, create necessary documentation, monitor your QMS and achieve continual quality improvement. Participants will also acquire skills to plan and prepare the documents required to effectively implement a quality management system in line with the requirements for ISO 9001:2015 certification. We also offer courses in Leadership, Lean & 5S, Microbiology as indicated below.